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Data Processing Agreement

Effective June 1, 2026

This Data Processing Agreement (“DPA”) is incorporated into and forms part of the RedTeamTrust Partner Agreement between RedTeamTrust (“Processor”) and the MSP or MSSP partner entity (“Controller”). It governs the processing of personal data by RedTeamTrust on behalf of the Controller in connection with the RedTeamTrust platform and services.

This DPA applies where the Controller's use of the platform involves the processing of personal data subject to the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK GDPR, the California Consumer Privacy Act (“CCPA”), or equivalent data protection legislation. Capitalized terms not defined here have the meanings given in the Partner Agreement and Privacy Policy.

1. Definitions

  • “Personal Data” — any information relating to an identified or identifiable natural person that is processed by RedTeamTrust on behalf of the Controller in connection with the Platform. In the context of this platform, this includes local user account names, last logon timestamps, and file path metadata collected by the assessment agent from endpoints belonging to the Controller's client organizations.
  • “Processing” — any operation performed on Personal Data, including collection, transmission, storage, analysis, report generation, and deletion.
  • “Controller” — the MSP or MSSP partner who determines the purposes and means of processing (i.e., directs the assessment and obtains authorization from the assessed organization).
  • “Processor” — RedTeamTrust, which processes Personal Data on behalf of and under the instructions of the Controller.
  • “Sub-processor” — any third party engaged by RedTeamTrust to process Personal Data in connection with the Platform.
  • “Data Subject” — the natural person to whom Personal Data relates (e.g., an employee of an assessed organization whose account data is collected by the agent).
  • “Supervisory Authority” — the independent public authority responsible for monitoring the application of applicable data protection law in a given jurisdiction.

2. Scope and Nature of Processing

RedTeamTrust processes Personal Data solely to provide the Platform services described in the Partner Agreement, including:

  • Receiving and storing endpoint assessment telemetry transmitted by the assessment agent;
  • Analyzing telemetry to generate security findings, risk scores, and reports;
  • Mapping findings to compliance framework controls and generating gap reports;
  • Making reports available to the Controller through the partner console;
  • Retaining assessment data to support historical comparison and re-assessment.

A full description of the categories of Personal Data processed, the categories of Data Subjects affected, and the processing purposes is set out in Schedule 1 to this DPA.

RedTeamTrust processes Personal Data only on documented instructions from the Controller, as set out in this DPA and the Partner Agreement. If RedTeamTrust is required by applicable law to process Personal Data for a purpose other than those described here, RedTeamTrust will inform the Controller before that processing occurs, unless prohibited by law.

3. Controller Obligations

The Controller represents, warrants, and agrees that:

  • It has obtained all necessary consents, authorizations, and legal bases required to direct RedTeamTrust to process Personal Data on its behalf, including written authorization from each assessed organization before any assessment is conducted;
  • Its instructions to RedTeamTrust comply with applicable data protection law;
  • It is responsible for responding to Data Subject requests relating to Personal Data processed by RedTeamTrust on its behalf, and will coordinate with RedTeamTrust as needed to fulfill those requests;
  • It will provide assessed organizations with any notices or disclosures required by applicable law regarding the processing of their employees' data by the assessment agent;
  • It will notify RedTeamTrust promptly if it becomes aware that its instructions would require RedTeamTrust to violate applicable data protection law.

4. RedTeamTrust Obligations as Processor

RedTeamTrust agrees to:

  • Process Personal Data only on the documented instructions of the Controller, except where required by applicable law;
  • Ensure that personnel authorized to process Personal Data are bound by appropriate confidentiality obligations;
  • Implement and maintain the technical and organizational security measures described in Schedule 2;
  • Not engage Sub-processors without prior written authorization from the Controller (general authorization is granted as described in Section 5);
  • Assist the Controller in fulfilling its obligations to respond to Data Subject requests under applicable law, including access, correction, deletion, and portability requests;
  • Assist the Controller with security obligations, breach notification, data protection impact assessments, and prior consultation with Supervisory Authorities, to the extent required and within RedTeamTrust's reasonable ability;
  • Delete or return all Personal Data to the Controller upon termination of the Partner Agreement, and delete existing copies, except where retention is required by applicable law;
  • Make available all information reasonably necessary to demonstrate compliance with this DPA and allow for and contribute to audits as described in Section 7.

5. Sub-processors

The Controller grants RedTeamTrust general written authorization to engage Sub-processors, subject to the conditions in this section. Current Sub-processors are listed in Schedule 3.

RedTeamTrust will notify the Controller of any intended changes to Sub-processors (additions or replacements) by updating Schedule 3 and providing at least fourteen (14) days' advance notice by email to the Controller's account email address. The Controller may object to a new Sub-processor by notifying RedTeamTrust in writing within fourteen (14) days. If the parties cannot resolve the objection within thirty (30) days, the Controller may terminate the Partner Agreement without penalty.

RedTeamTrust ensures that Sub-processors are bound by data protection obligations no less protective than those in this DPA, and remains liable to the Controller for Sub-processor performance.

6. Security and Breach Notification

RedTeamTrust will implement and maintain the technical and organizational security measures set out in Schedule 2. These measures are designed to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

In the event of a Personal Data breach affecting data processed under this DPA, RedTeamTrust will:

  • Notify the Controller without undue delay and in any event within seventy-two (72) hours of becoming aware of the breach;
  • Provide sufficient information to enable the Controller to meet its own breach notification obligations to Supervisory Authorities and Data Subjects;
  • Cooperate with the Controller and take such steps as are reasonably required to investigate, mitigate, and remediate the breach.

Breach notification by RedTeamTrust does not constitute an admission of fault or liability.

7. Audits and Compliance Demonstration

RedTeamTrust will, upon reasonable written request from the Controller (no more than once per calendar year absent a specific incident), provide written information sufficient to demonstrate compliance with this DPA, including a summary of security measures and Sub-processor list.

Where the Controller requires an on-site audit or inspection, the parties will agree in advance on the scope, timing, and cost allocation. Audits must be conducted during normal business hours with reasonable advance notice (minimum thirty (30) days) and must not unreasonably disrupt RedTeamTrust's operations or compromise the confidentiality of other customers' data.

8. International Data Transfers

RedTeamTrust operates infrastructure in the United States. Where the Controller is subject to GDPR or UK GDPR and Personal Data is transferred from the European Economic Area or United Kingdom to the United States, the parties agree that such transfer is governed by the Standard Contractual Clauses (SCCs) for the transfer of personal data to third countries, as adopted by the European Commission (Module 2: Controller to Processor), which are incorporated herein by reference.

RedTeamTrust will promptly notify the Controller if it believes that applicable law prevents it from fulfilling its obligations under the SCCs or this DPA.

9. Deletion and Return of Data

Upon termination of the Partner Agreement, or upon the Controller's written request, RedTeamTrust will, at the Controller's election:

  • Delete all Personal Data processed under this DPA and confirm deletion in writing; or
  • Return all Personal Data to the Controller in a portable, machine-readable format and then delete all copies.

RedTeamTrust may retain Personal Data beyond termination where required by applicable law (e.g., written authorization records retained for legal compliance purposes), and will identify any such retained data and the legal basis for retention in its deletion confirmation.

10. Relationship to Partner Agreement

This DPA is incorporated into the Partner Agreement. In the event of a conflict between this DPA and the Partner Agreement regarding the processing of Personal Data, this DPA controls. In all other respects, the Partner Agreement (including its limitation of liability and governing law provisions) applies to this DPA.

Schedules

Schedule 1 — Details of Processing

Subject matter

Endpoint security assessment telemetry and compliance management data processed in connection with the RedTeamTrust platform.

Duration

For the term of the Partner Agreement, plus any retention period required by applicable law.

Nature of processing

Collection (via assessment agent), transmission, storage, automated analysis, report generation, and deletion.

Purposes of processing

Generating security assessment findings, risk scores, and reports; mapping findings to compliance framework controls; enabling historical comparison across assessment runs.

Categories of Personal Data

  • Local user account names and security identifiers (SIDs);
  • Account enabled/disabled status and last logon timestamps;
  • File system path metadata (presence of specific file types — not file contents);
  • Partner account holder names and email addresses;
  • Client portal user email addresses.

Categories of Data Subjects

  • Employees and contractors of assessed organizations whose account data appears in endpoint telemetry;
  • Partner account holders (MSP/MSSP staff);
  • Client portal users (compliance contacts at assessed organizations).

Schedule 2 — Technical and Organizational Security Measures

RedTeamTrust maintains the following measures, which may be updated over time as security practices evolve:

  • Encryption in transit — all data transmission between the assessment agent and ingestion endpoints, and between users and the platform, uses TLS 1.2 or higher.
  • Encryption at rest — Personal Data stored in the platform database is encrypted at rest using AES-256 or equivalent.
  • Access control — access to production data is restricted to personnel who require it to operate or support the platform; access is granted on a least-privilege basis and reviewed periodically.
  • Authentication — platform access requires strong authentication; API keys and ingest secrets are hashed at rest and never stored in plaintext.
  • Multi-tenancy isolation — each partner account is logically isolated; one partner cannot access another partner's organizations, findings, or reports.
  • Rate limiting and abuse prevention — ingestion endpoints and authentication routes are rate-limited to reduce the risk of brute-force and denial-of-service attacks.
  • Logging and monitoring — platform activity is logged; logs are retained and monitored for anomalous access patterns.
  • Vulnerability disclosure — RedTeamTrust operates a responsible disclosure program and commits to remediating confirmed security vulnerabilities in a timely manner.
  • Personnel — personnel with access to Personal Data are subject to confidentiality obligations and receive security awareness training.

Schedule 3 — Approved Sub-processors

Current as of June 1, 2026. Updates will be communicated with fourteen (14) days' notice.

Sub-processorPurposeLocation
Stripe, Inc.Payment processing and subscription billingUnited States
Cloud infrastructure providerHosting, database, and object storage for platform dataUnited States

The cloud infrastructure provider will be named specifically prior to commercial launch. Partners requiring this information before then may contact privacy@redteamtrust.com.

Contact

Questions about this DPA or to request a countersigned copy for your records:

privacy@redteamtrust.com